Terms of Service

1) Account Setup

Full payment must be made before accounts are setup. In addition, all orders will need to bypass an automatic screening process by our system. In most cases, accounts are instantly setup. It is your responsibility to provide us with accurate billing, contact and payment information so that your order will be screened successfully. In the event that your order does not bypass our screening process, our staffs will contact you to request for additional information. HostingPas is not responsible for lapsed account setup due to any order not passing our screening process.


2) Currency

All prices denoted on the website are in terms of USD. If your primary currency is not USD, your payment merchant will apply a conversion based on their exchange rates.


3) Transfers

Our transfers team will make every effort to help you to move your website to us. However, transfers are provided as a courtesy service, and we cannot make guarantees regarding the availability, possibility or time required to complete an account transfer.

 

For resellers, we will transfer up to 30 accounts free of charge per order. Each additional account thereafter will incur a charge of $1. For numbers slightly exceeding 30 accounts, feel free to request for us to do this for free - we are usually quite flexible on this.


4) Content

All services provided by HostingPas may be used for lawful purposes only. The customer agrees to indemnify and hold harmless HostingPas from any claims resulting from the use of our services. Examples of unacceptable material/usage, but not limited to the following:

Examples of Unacceptable Material
  • Child Pornography
  • Pirated Software/Warez
Examples of Unacceptable Usage
  • Backup of Files
  • File/Image/Torrent Hosting Service
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Mail Bombers/Spam Scripts
  • Public Proxy
  • Sale of any controlled substance without priof proof of appropriate permit(s)

If you are uncertain whether the usage of your website falls into any of the above categories, please contact our Sales Department directly for clarification.

 

Direct Customers: We will notify you so you can take down the offending content. Depending on the severity of the situation, we may have to suspend your account first.

 

Resellers: We will notify you so you can request for your client to remove the offending content. Depending on the severity of the situation, we may have to suspend your client's cPanel account first - other cPanel accounts under your reseller account will not be suspended.


5) Resource Usage

Users may not:

1) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
2) Run any software that interfaces with an IRC (Internet Relay Chat) network.
3) Run any bit torrent application, tracker, or client. You may link to legal torrents off-site.
4) Participate in any file-sharing/peer-to-peer activities.
5) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc.
6) Run cron entries with intervals of less than 15 minutes.

6) Refund Policy

If you are unhappy with any aspect of our service, please contact our Billing Department which will attempt to rectify the situation. If the issue cannot be fixed, you are entitled to a unconditional refund within 30 days. There are no refunds past the 30 days period. Violations of our Terms of Service will waive the refund policy.

 

Only first-time accounts are eligible for a refund. If you had already requested for a refund before, you will not be eligible for a refund again.


7) Resellers

Resellers may use their account for personal use, or to sell to their own clients. Resellers are responsible for directly supporting their clients. In the event resellers are uncertain of how to support their clients, feel free to open a ticket with our Support Department for assistance.


8) Delivery of Services

Immediately upon successful payment, you will receive an automated receipt from our system. Please print and retain a copy of this in a safe place for future reference. Your unique customer username will be on this receipt and should be used for correspondence with us. All orders are delivered electronically via email. If you have any questions about your order please contact us at support@HostingPas.com. We will not add charges to customers using either VISA or Mastercard card schemes. The final price will be the same regardless of payment method.


9) Privacy

HostingPas will not provide names, addresses, telephone numbers, email addresses, or other personally identifiable information on any Subscriber to any third party without prior permission from that Subscriber, or as required under an appropriate court or administrative directive, including a facially valid subpoena, or as necessary to render the Service. HostingPas may provide aggregate data on Subscribers to third parties in the operation of HostingPas's business.


10) Disputes

You agree that any dispute between you and HostingPas arising out of your use of the Service on in any way based upon your subscription to and/or use of the Service which cannot be resolved between you and HostingPas will be submitted by the aggrieved party for binding arbitration under the auspices of the Indonesia law.


11) Cancellation Procedure

Cancellation requests must be submitted through the client area. To do this, click the icon next to the package you wish to cancel then press 'Request Cancellation'. You must then complete and submit the form.

 

Choosing an immediate cancellation means your service will be terminated with 24 hours of submitting the form.

It is your responsibility to ensure any PayPal subscriptions you have setup are cancelled.

 

No other form of cancellation will be accepted.

 

Cancellations must be submitted before the invoice for that billing cycle is due. Failure to do so will result in the invoice being due. Cancellation requests can only be submitted if the account has no due invoice.


12) Affiliates

Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area.

 

You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.

 

The affiliate system may not be used to receive a discount on packages ordered for yourself. Any credit or earnings we deem to be suspicious will be removed without warning and not re-added.

Affiliate funds are paid out after a 45 days holding period to combat fraud and to allow for our moneyback period.


13) Grounds for Suspension and Termination

You agree to comply with these Terms and Policies. Any violation of either, these Terms and Policies or the other rules, regulations or policies noted above may serve as cause for HostinPas to suspend or terminate your account.


14) Amendments

HostingPas reserves the right to amend its policies at any time without prior notice.

Since 2012

We already host 1200 domains of clients worldwide

More Features

You will get lot of features with HostingPas

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Instant Setup

As soon as you make a successful payment via PayPal or Google Checkout, your web hosting and domain names will be activated immediately. No waiting time whatsoever.

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Constant Backups

Your hosting account is backed up 4 times a day as standard, with our backup integration. We use dedicated backup servers, providing fast & easy individual file rollback abilities.

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Latest PHP & MySQL

Our network runs the latest stable and secure versions of PHP & MySQL. We also implement strict security and firewall rules protecting your website from unwanted visitors 24/7.

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280+ Install Scripts

All our hosting accounts allow you to install popular software such as Wordpress, Drupal, Joolma and Magento in one easy step. Upgrading your software is just as easy!

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cPanel Included

All hosting accounts come with the latest version of cPanel. This makes life easy for you to do routine tasks such as setting up email addresses and managing MySQL databases.

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Free Transfer

If you are moving from another hosting provider, we will transfer your account for free. Just sit back and relax as we take care of all of the work for you!